Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments

I went to the store today to purchase some items. There was a sign on the door stating one person/per car/per family in the store.

I asked the manager when I walked in if that meant one person per in the store cause thatโ€™s quite an ambiguous statement in my eyes. She said no. So I went on my merry way and went to look for various items as I didnโ€™t want to go to more stores as I wanted to shop in just one store for everything. Unfortunately, I couldnโ€™t get everything because they were out of a few things I needed.

I did take my time going up and down the aisles to make sure I didnโ€™t forget anything. The manager happened to be at the counter when the sales attendant was at register. The sales attendant asked me if I found everything. The manager then made a comment that I should have which leads me to believe that she must have been watching me the whole time.

I never write consumer complaints ever but the attitude and the demeanor of this manager has outraged me!! I will never shop at that Family Dollar from now no matter how great the sale is due to this manager. Dear Family Dollar management, you need to do a better screening of your managers on customer service. The loss of one customer can lead to the loss of valuable customers through terrible experiences and word of mouth.

I am a very understanding person.

If the manager was having a bad day, leave it at home as I have been told in customer service jobs. This store location #7322 doesnโ€™t deserve any stars for manager customer service.

User's recommendation: Shop elsewhere until this manager is gone.

Preferred solution: Training on excellent customer service for the manager .

Family Dollar Pros: Good deals this week.

Family Dollar Cons: Terrible parking lot, Rude manager.

Location: 864 E Highway 44, Winner, SD 57580

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Family Dollar Reviews

  1. 1051 reviews
  2. 371 reviews
  3. 351 reviews
  4. 223 reviews
  5. 96 reviews
Family Dollar reviews