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I gave store #706 a bad review 2 weeks ago. I had not been back since.Thought I would try again today. Upon purchasing a carton of cigarettes I was asked for my identification. The employee was new. However the manager was standing next to him. I asked had the policy changed again since I had not been asked for an ID in some time. She stated well he's a new employee. Instead of inconveniencing me she could have okayed the transaction. It was evident she took she pleasure in this encounter. You people need to wake up. Check out your employees better. Maybe hire some secret shoppers! This is one manager that would do your patrons as well as your company and be GONE !!!!

Product or Service Mentioned: Family Dollar Manager.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Cluess shift manager.

  • Unreasonable Store Policies
Company wrote 0 public responses to the review from Sep 26, 2016.
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Madison, Wisconsin, United States #1267491

So what if the manager was standing there it is proper training for the new hires to ask for identification if you look under age per the state laws. Suck it up buttercup. The cashier knowing and doing their job is protecting themselves

Toledo, Ohio, United States #1267382

As a store manager, when training someone new on register I allow them to card or not card (butting in if I think they are too young looking). Even if I know the customer. New employees have to learn the right way.

Naples, Florida, United States #1223030

Boohoo. You got carded.

What you should have gotten was trespassed.

Their job is to learn to ID when needed. get over it.

Pittsburgh, Pennsylvania, United States #1223024

the employee has to learn how to handle those types of transactions. Do you work?

If so, how long was your training, just 5 minutes, or did it take some time? Exactly.

Get over yourself. People like you make managers at Family Dollar the way they are.

Pineville, Louisiana, United States #1222915

When will yall get yallstillmoving license back

Lake Worth, Florida, United States #1219348

Why would they teach a new employee to bypass or make an exception to their rules? They're not an *** they are just doing their job..

Schaumburg, Illinois, United States #1219105

Jesus, pull out your *** drivers license and let them look at it. Takes 10 seconds.

to Anonymous Naples, Florida, United States #1271962

He can't. He has to be macho man billy bob bad

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