I went to your store at Mullanphy and Chackelford in Florissant to return 2items that totaled about $8.50. Your manager gave me a gift card which was fine.
I went to spend it and it was invalid. She says it wasn't the one she gave me. I never left the store so what could I have done with it. She says I traded it.
She told me to leave. It was $8.50. I dont understand how she can say this with nothing to back it up with. What scam is there to gain from a $8.50 gifr card.
I fold her she could search me and she refused. A she had to do was render the other card invalid and issue me my due card. She treated me harshly and now I will take my business to another store and never shop at Dollar General again. Its not about a measly 8.50 its about her accusations against me.
If 8.50 was worth the many dollars I do spend at your store worth this, then so be it. I actually was returning for a elderly woman that can't make it to the store herself. After I explained what your manager did she also will not shop Dollar General. This was embarrassing.
Your manager could have done more to help a good customer.
So never will I come back. Respectfully, Robert
Product or Service Mentioned: Family Dollar Manager.
Reason of review: Poor customer service.