Family Dollar Chicago, IllinoisComplaints and Reviews

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2.4 Based on 345 reviews
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  • Customers like
    • How close they were to my house 14
    • Feel like i should shop elsewhere 10
    • Parking was plentiful 8
  • Customers don't like
    • Being spoken to rudely 10
    • Customer service 8
    • Manager unprofessional in front 8
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I recently visited family dollar on western and 51st and i had a bad experience. While being the only one in line I hear the manager talking about her gang affliction. She is telling an employee her journeys and problems with guns. She even mentioned that her rival gang shot her car while she was at work. Tired of waiting I signal her and she gives me an attitude like she doesnt want to be there. I then asked for a manager and she rudely said "I... Read more

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I just left the family dollar in Alsip Il. The staff in this store have no manners. I walked in the store and two workers were looking at me so I spoke to them and neither of them said hello, they just laughed. Many times while shopping I hear the staff cursing and talking in a rude manner about management. The staff in the stock room yell to the front. Tonight was the straw that broke the camels back! I won't be back! I rather drive to... Read more

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I have been in store whith a line of people one girl working register and the other sitting on a file cabinet on ger phone

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Family dollar stores are put in black neighborhood sell this cheap product worth nothing service from the employees are intolorable horrific these store coporate office needs too do better screening before hiring the service is terrible expecially on 87th king dr and 44th in cottage please get some better workers cause for now this is one more customer you have lost the closing of these store wont be a great lost i personally told friends and... Read more

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I went to the Family Dollar on 54th and Wentworth, Store number 7653, in Chicago, IL. a few days ago. The customer service here is the worst. The store is extremely junky and the employees are rude. The girl that rung me up was talking on the phone as she rung me up. I clearly saw the earbuds in her ears as she was talking. I asked her several questions and she didn't hear me because she was talking. She also said huh with an attitude like... Read more

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None of the Family Dollar stores in Minneapoils, MN accept the smart coupons but they all have them advertised inside the store.

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Have been coming into this store almost on a daily basis n the complaint I have is that the cashiers have no experience as far as making sure that those items that trigger the alarms are being taken off when We pay for them... We had just came out of this store n cashier forgot to take the it off n then make us walk back n forth thru the alarm machines ... I myself am A Territory Sales Manager n train my people the right way n have better... Read more

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I went to family dollar in elizabethtown purhase dog food. While in the store i noticed that some of thedog food was in two places. I asked the clerk to assist me. (Sherry) she did. I explained my problem there was a bag of food that was $16 and the very same bag was $7.50 . She stated that it was in the wrong place. That was fine with me. I had already put the last bag of another brand in my cart that was $7.50. Well she began taking... Read more

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I was at the family dollar off 7th washington in kck.the so called manager was asked by several customers if she had another cashier she yelled in the customers face that she was waiting on at the time for another cashier and told her to take her time coming.Me along with 3 other customers put our things we were purchasing in a basket and walked out!!!!!!!I work hard for my money,and will no tolerate this !!!!!!!something Must be done before... Read more

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Family Dollar Customer Care Review from Chicago, Illinois
1 of 4

Today I sent my 3 nieces who were visiting me for the weekend to my neighborhood family dollars witch is located on 87th Racine to be returned without any items I sent them for they came to me telling me that the young lady was very rude to them telling them they can't be in the store if they not 18(really) my niece who 16years old 11 years old and 10 years old so I go bk to the store to see since wen u have to be 18 I come in this store almost... Read more

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