Family Dollar Reviews

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New Reviewer
first complaint Family dollars do not care about their employees. they have store managers working from 50-90 hours a week with no extra pay. that takes away hours from asst. mgrs and cashiers. most asst. mgr only work 28-32 hours at a rate of 9.00-10.00 an hour. most...
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84 comments
#1838952

Please Google "Family Dollar employee fired after going off on local 10 investigative employer". Watch the Family Dollar employee cussing out the reporters who were investigating complaints about her filthy store.

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ID
#368376 Review #368376 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$40000
New Reviewer

Hired for ASM job ! I’m really upset that no one has offer to call me back at all ! I believe also the glenco store-#9271 had anyone that wanted to work I’m begging for work can’t get anyone to call m

I was hired by Angie Stewart she was manger over 13 stores in Ky ! She told me to call Karen at the Warsaw Ky store to work as a Asm there will she told me she already hired who she was hire if call glenco store #9271 well no one ever answer the phone! Please help me I need a job I have done everything I was suppose to ! 859-638-**** or 859-638-****
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ID
#2883278 Review #2883278 is a subjective opinion of poster.
Cons
  • False advertisement
  • Hostile and bad customer service
Preferred solution
My job I was hired for please
New Reviewer

I was told I could return my items that’s I had ours chase because of the coupons on the app.

I went to used the 5 off 25 coupon on my app. I got home to find out the 5 off 25 coupon did not come off. I went up there to add another item on to get the 5 off 25. The assistant manager didnt know how to do that. And told me she couldnt refund my money for the items I had purchased.

User's recommendation: I recommend the cashier know how to refund after coupons have been used.

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ID
#2882773 Review #2882773 is a subjective opinion of poster.
Location
Virginia Beach, Virginia
Pros
  • Good to run in and get cleaning things
Loss
$18
Preferred solution
Full refund

Rude workers

I am not going into the whole story. In Plano Illinois store. I will never go there or any of your stores again. Rode people talk about people. On there phones all day

User's recommendation: Never going back.

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ID
#2877680 Review #2877680 is a subjective opinion of poster.
Location
Plano, Illinois
New Reviewer

Nobody has done anything

I and my mother went to the family general dollar store and we're going to return the phone cause the battery gets hot and drops call ,I have explained my self enough noone has said or done anything ,now we can not even use the phone

User's recommendation: Sell better cellphone.

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ID
#2876450 Review #2876450 is a subjective opinion of poster.
Location
Copperas Cove, Texas
Pros
  • Disgusted
Cons
  • Cannot get another phone
Loss
$140
Preferred solution
Deliver product or service ordered
New Reviewer

Nobody has called us nobody has done anything ,this will be the last time I buy any cell phone from the dollar general unless I get a phone for free

This was a disgrace my mother and I went back up there to let them know they said if we give you it money back dollar general they will loose $ ,well we just did now it does not work thanks for calling yeah right call my mother 254 368**** this is bad customer service I am not going back
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ID
#2867550 Review #2867550 is a subjective opinion of poster.
Location
Copperas Cove, Texas
Loss
$140
Preferred solution
New phone no charge and air time a good phone no gentric cellphone
New Reviewer

My dog almost died from parasites they were in a box of dog treats

Bought a box of dog treats not once but twice when I opened the box full of bugs I went back to the store opened a box on the Shelf while I was videoing and it was full of bugs as well

User's recommendation: Don't go to Family Dollar.

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ID
#2859199 Review #2859199 is a subjective opinion of poster.
Loss
$500
New Reviewer

Complaint on treatment

I was in the family dollar on State Street in Springfield Massachusetts on Saturday September 4th. Looking for a toy item they didn't have what a was looking for so I proceeded to walkout. As I was walking out of the store one of the employees asked if he could look in my purse. My response was"I don't have anything" and I showed him. Now I know that's unethical. They can't stop ppl and ask them can they look in their purse's.

User's recommendation: Unless management change that store made policy. I'm going to have my friends and I boycott that particular store from now on.

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ID
#2855413 Review #2855413 is a subjective opinion of poster.
Location
Springfield, Massachusetts
Pros
  • Its convenient and local
Cons
  • Rude management from the staff
Preferred solution
Let the company propose a solution

Store manager head manger contact me back to just tol

Lie to me again.the store manager head of the store called me back and told me that.he.did not know how to file a claim for the indent indent not resolve it a month or a week or two weeks of the store indent that was a bush of crap he said to me indent not resolve or over yet
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ID
#2821511 Review #2821511 is a subjective opinion of poster.
Location
Ellettsville, Indiana

Rude employees at one of your stores

Since last time I got in contact with them via email I have not received any response. So it is my belief that this is the way they treat all of their customers.
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ID
#2816055 Review #2816055 is a subjective opinion of poster.
Location
Cordova, Tennessee
New Reviewer

About a problem

I need to know if restrooms are suppose to be closed! AaaaasaasaaaaaaaaaaaaaaaaaaaaaAAAAAAAAAAAAAAAA
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ID
#2802556 Review #2802556 is a subjective opinion of poster.
Location
Gulfport, Mississippi
Preferred solution
Info
New Reviewer

It’s time to cancel Family Dollar. This corporation gets more insufferable every visit.

Rude and uneducated employees refused to give me my receipt after my purchase. Then wouldnt allow me to to return my purchase because I didnt have a receipt.

User's recommendation: Shop at your own risk!

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ID
#2802130 Review #2802130 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$4
Preferred solution
Deliver product or service ordered

Crimasoin at store#05431 on 08-06-201

After buying items from the store i was walking from the store to my mom's car One person a man working in the store. A came out of the store and he said that.the fucxxxx cart gos in the.store you fucxxxx crazy *** i was pissed i ask my mother to file compant to store manager. I then called back to the store to get the corporate office phone number i was.cooled off to contact the store. Get corporate office phone
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1 comment
#2051046

So You made a fool of yourself. .

ID
#2797186 Review #2797186 is a subjective opinion of poster.
Location
Ellettsville, Indiana
Pros
  • Good for toilietries
  • Only the low cost product
Cons
  • No help from manager
  • Bad manners
  • Would not even issue a card for store credit

Unacceptable costumer interactions

The company for this store siii has not resolve the claim i have it's not been resolved until i have been contacted from them i was discrimination against the store person working there and the manger needs to be contacted and beawair to contact the store company to call back as requested
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ID
#2793702 Review #2793702 is a subjective opinion of poster.

Unacceptable costumer interactions

Dicacomnaon of worker and manger at store they failed in consumer services the store refused to call me back with a response from the corporate office or the store owner that runs the store. All i needed to do was get a few things and leave

User's recommendation: ul with workers that have a rampage about working.

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1 comment
#2050113

Your grammar is horrific. Your parents should get a refund on your education. Not a clue what you're saying in this rambling post, but if you're not happy go elsewhere.

ID
#2790840 Review #2790840 is a subjective opinion of poster.
Location
Bloomington, Indiana

The Family Dollar Store located in Questa New Mexico 87556 needs better staff and maintance

The floors are always dirty and shelves are always empty. The store smells as if something has died in there. It is the most disgusting store I have every walked into.
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1 comment
#2048581

If you have all the answers, apply for a job there!... Problem solved.

ID
#2780824 Review #2780824 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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