Family Dollar - Left Alone in Store
Good Evening,
On March 9, my husband and I shopped at the Family Dollar store #8208 in Chepachet, RI. I chose to shop at the Family Dollar due to their great prices and helpful coupons.
As I entered this store, I was shocked to find the store in disarray. Most of the aisles were filled with boxes of new merchandise that arrived, so it was not easy to maneuver around. There was merchandise ( large amounts of clothing) all over the floor or just thrown on the shelves. This store was very disorganized and filthy.
If this wasn't bad enough, I was appauled when the three employees were heard talking about what they were going to eat ( instead of greeting us or asking if we needed help) and then left the store to go outside. My husband and I were left alone in the store, I called loudly and searched the aisles a number of times looking for an employee to cash us out. We observed the three employees standing outside in front of the store and appeared as though they were smoking. They were out there for approximately 5 mins before returning inside the store.
As they entered the store I remarked by saying, " Wow, we were alone in here, we wondered where everyone went." Not one employee acknowledged this and walked away. As I approached the counter to cash out, once again no one was standing there.
My husband had to go and find an employee to cash us out. I have NEVER seen anything quite like this and hope this is not the expectation of their store or employees.
Reason of review: Poor customer service.
Location: 1155 Putnam Pike, Chepachet, RI 02814, USA
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