Cashier: ma'am, we need you to leave your backpack behind the counter.
Me: I have an $800 iPad and $600 cash in here, I'm not leavin it.
Cashier: ma'am, it's store policy that all backpacks must be left here.
Me: can you guarantee the store will replace my valuables if it's stolen?
Cashier: the store is not responsible for theft regarding customers private property.
Me: I'm not leaving it.
Cashier: *calls manager over*
She won't leave he bag.
Mngr: ma'am, store policy requires that all bags must be left at the counter.
Me: blah blah, $800 machine, $600 cash. Responsible?
Mngr: not responsible, blah blah.
Me: may I have a plastic bag, plz?
Them: sure! No problem!
Me: *takes everything out of knapsack, places it into bag, hands them empty knapsack*
Mngr: ma'am, you'll have to leave that behind our counter.
Enter three women with purses as big as gym bags.
Mngr: welcome to our store, ladies.
They stop chatting to watch the convo, then mosey along.
Me: sir, my knapsack was on my back, cinched tight.
It would be a pain in the *** if I wanted to steal something with it,
Yet, you just allowed these customers inside who could easily shove anything in their bags with ease.
Mngr: we would never ask a customer to leave their purse.
Me: Give me my purse back then.
I wasted about 20 minutes with this ***.
And I hate stores that assume just cuz you have a knapsack, backpack, or any other bag on your shoulder
that you're going to rob them blind... even though there's cameras on every aisle and security mirrors everywhere.
Everyone is not a hoodlum.
My "backpack" is a small cinch sack about the size of an 8x10 picture frame.
the ladies that were welcomed in had huge gaping open purses.
Product or Service Mentioned: Family Dollar Manager.
Reason of review: Poor customer service.