Product: Family Dollar Customer Care Clear all filters (0 of 159 reviews match)
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Been buying cheap ones at family dollar for years. Always a 30 day return policy. I bought them there for ten years Took back quite a few back..Most i did exchange , some times for higher prices ones. I bought all kinds. Sone times if one of the ear prices would go...
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2.7
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Family Dollar Customer Care
#1429714
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I went to family dollar and purchased a piece of furniture. Took it back. The same day, unopened. I had my receipt showing I paid cash. The assistant manager was relatively new. She insisted that any return over five dollars must be put onto a return card. She refused...
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Family Dollar Customer Care
#1426099
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Family Dollar - Not wanting to return with receipt

This is the second time I have went in with my cash receipt the first time was not even 12 hours later the next day this time it has been a week and they don't want to take it back exchange give my money back or anything and I paid with cash and have a receipt.... This is not Family Dollar's policy they do what they want to do they're very unprofessional
2.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Family Dollar Customer Care
#1413435
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I was in the store on mclean street in elgin illinois the rude employee had a can of lysol when i went to check out she sprayed the bottle when i went to leave after purchasing everything she held her nose showed me to the door and opened the door for me then sprayed...
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1.0
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Family Dollar Customer Care
#1413397
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Family Dollar - Why. Is store. Closing

Closing. Store. #317 is. A. Lower. Management. Decision. And. A. Dumb. One rethink. This
4.8
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Customer service
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Family Dollar Customer Care
#1413069
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Family Dollar - Complaint

Really rude employee her name is Dawn I do believe,very rude not professional does not help and on her phone
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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Family Dollar Customer Care
#1404741
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Family Dollar - Very bad management

I bought a phone at family dollar store. There was no battery in it i tried to return it for another phone the manager went straight retarded about it. Some one better straighten this out quick. I had this phone for two days now and cant use it and they wont return my cash. Store located in Cleveland ms, 38732 south Davis Av.
Cleveland, Mississippi
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Family Dollar Customer Care
#1403834
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Jennifer Lewis CSR for Family Dollar at store # 11846. I went to this store on Friday, November 2, 2018, I decided upon arrival I was going to do an app for the savings, and I did, but after doing that I did not understand how it worked, I am 62 years young, Jennifer...
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5.0
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Family Dollar Customer Care
#1394131
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I called and sent several messages to family dollar regarding one of their employees harrassment. I.e. being threatened and called names. No one ever contacted me. In my opinion, for that alone, they should not be in business. Because of my experience with family...
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Anonymous
Anonymous

Calling and leaving messages. Lame. You'll never get acknowledged that way. Forget all about the BBB ; they can and will do nothing. They are not the Commerce Police or the Pr...

1.4
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Family Dollar Customer Care
#1392839
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i was buying cat food and body spray, their was a lady in front of me. the worker was nice to her. which by the way the worker was a women. so when i get to pay my items, she was rude and keep my receipt, i said thank u to her and her response was a under the breath...
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Anonymous
TheRacismNeedsToStopRightNow

Once, I was shopping inside of a truck stop in Montgomery, Alabama. I watched as the white truck driver in line ahead of me bought a television specially made to fit inside of...

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Family Dollar Customer Care
#1383226
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