Product: Family Dollar Customer Care Clear all filters (178 of 178 reviews match)
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Family Dollar - Made a purchase today realized later it was expired since 2018

Family Dollar - Made a purchase today realized later it was expired since 2018
Purchased a box of chicken in a biscuit today 12 june 2019 with an exp date of Dec 2018
2.8
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Family Dollar Customer Care
#1556775
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Family Dollar - Complaint

Never contacted me..want refund...
Hill, Arkansas
Product
Family Dollar Customer Care
#1553045
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i have been shopping at family dollar for years but lately when you go in there any time of day there is stock in all the aisles not being put up and you can't even get in the aisles and look at what you want. the signs are not being put up correctly, your flyer says...
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Product
Family Dollar Customer Care
#1536384
The manager is so mean he treats customers like they are *** I got 14 things there at a cost of over $34.00. I found a stack of notebooks that were clearly marked $!.15 and when I asked about the price that it said at the check out $2.15 he snapped at me and scolded me...
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Anonymous
Anonymous

Those notebooks should have only have been a dollar each and that man should have treated you with the respect that you deserve as being a Dollar General customer.

Product
Family Dollar Customer Care
#1532217

Family Dollar - HORRIBLE

Family Dollar - HORRIBLE
GET OUT OF OUR NEIGHBORHOODS... MY TAXES HELP BUILT YOUR UNSTABLE BUSINESS.... HIRE AND TRAIN YOUR STAFF... DELETING YOUR APP... NEVER WILL SPEND MY AGAIN WITH YOUR STORE....
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Product
Family Dollar Customer Care
#1529362
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This family dollar employee had a nasty attitude, I kneel down to tie my shoe when suddenly this nasty mannered rude employee tell me to stand up and empty my pockets, I stand up to empty my pockets, she ignorantly ask if I have a gun, at this point I try to restrain...
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1.3
Product
Family Dollar Customer Care
I didn't like
  • Rude cashier
  • Total inappropriate behavior of the employee an the manager
  • Manager rude
#1503757

Family Dollar - Poor management

Unprofessional. Putting customer on spot for something an employee told her that was extremely elaborated. I only shop here when I have to.
Camp Verde-Sedona, Arizona
Product
Family Dollar Customer Care
#1500352
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Family Dollar must make up policies as they go!!!

So today I go to the Family Dollar that I would ALWAYS go to in Linwood, PA. I purchased an around the neck bluetooth for $10 two weeks ago and they don't work. I wanted to exchange them for something else. The manager of the store told me that she couldnt do anything, return or exchange them. I left the store and pulled up the return policy on my phone which said I could have exchanged them or received a store credit. Then I called a different family dollar and explained the situation, the manager at that store said the website's policy is correct and told me to come to their store so he could take care of it. Thank you Aston, PA Family Dollar maybe Patty at Linwood needs to train with you?
2.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Lower Chichester, Pennsylvania
Product
Family Dollar Customer Care
#1494049
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Emailed them and let them know that their store mgr Pam at the andrews rd location in fayetteville nc made the most racist comment to me over a airwick coupin out of the sunday paper that she made a big scene over getting loud saying its a b1g1 the item is already...
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2.2
Product
Family Dollar Customer Care
#1480286
As an assistant manager I can tell you that this company sucks.. their registers are outdated and love to make up numbers claiming people are short on their till when they are not!! Every little thing is a write up... They love writing people up over stupid *** They...
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Anonymous
What Happens At Family Dollar Stays At Family Dollar

Pat, I'd like to solve the puzzle. Is It *** company and stupid customers?

1.3
Product
Family Dollar Customer Care
#1479609