Product: Family Dollar Customer Care Clear all filters (101 of 101 reviews match)
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A couple weeks ago I went to exchange an item at the Family Dollar. They would not exchange or return the item because of the sensor they had left on the item. I will no longer be shopping there because of their policy to not help customers. They are not customer...
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2.0
Product
Family Dollar Customer Care
I didn't like
  • Customer service
#1129133
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I went to make a return on this evening on 10/21/2017 with a receipt.The manager Wade at store 6638 in Atlanta Ga was called to the front in which he asked if I had the card that I made the purchase with. I explained that I no longer have the card but I do have the...
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Anonymous
Ireadtheemployeehandbook2x

Technically, that manager should have his *** handed to him. You are allowed to exchange ANYTHING, at ANY LOCATION, if you are UNSATISFIED with the product in any way, shape o...

4.0
Product
Family Dollar Customer Care
#1118271
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on multiple times I've seen were any time a minority kids coming there without their parents or sometimes even with their parents they automatically assume that the kids are stealing. and they are very unprofessional I've seen them on a number of occasions talking...
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h.kitchener
h.kitchener

All dollar stores are victimized by shoplifters, some more than others depending on the clientele. Anytime children are in a dollar store the employees keep careful watch as t...

3.5
Product
Family Dollar Customer Care
#1114512
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Complaint against Family Dollar

#1116522
2.6
Details
Their store hours Saturday 9 but they closed anywhere between 8:30 and 8:45 they will rush you out of the store and tell you to come on let's go you're closing and it will not even be 9 they are very rude it is the new one on South Broadway across the street from South Public Market in St Louis Missouri 63111 they are very rude something needs to be done about this Family Dollar
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Family Dollar - My mother, 72, was told no public restroom!

#1111900
Im very upset that tje emplpyee refused to let my mom use the restroom while shopping in the store. And the employee was rude about it. I wont spend my money here.
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Family Dollar - Jimmy is rude and very racial to customers

#1091577
2.8
Details
jimmy is taking his job to far no store training he is very unprofessional when it comes to good customer service 9513911775
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
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Value for money
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Website

Family Dollar - Custumer service very very rude

#1076692
1.0
Details
I bought a speaker it sucked well thats not the case the case is they didnt want to give me a refund after before i bought it i asked wat there policy was an they said a was able to returne it but both family dollar representives were soo unprofessional and rude and they dont no how to advertise
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
On Sunday i went to purchase some laundry items and picked up a bottle of bleach and it spill all over me which stained my clithes and im asking fir family Dollar to replace the clothes that was destroyed by bleach and what if my child was with me and it spilled on...
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3.4
Product
Family Dollar Customer Care
#1105754
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I have been going to Family Dollar for many, many years....It was never as bad as it is now.....I will not shop there again even though I have stock thru Edward Jones.....I will have that changed too !!!!!.......The employees are very rude and the store is not...
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1.3
Product
Family Dollar Customer Care
I didn't like
  • Rude employees
#1103524
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The only place open was Family Dollar @5426 Texas ave. A single employee inside. As I wait in the line that reached hafway around the store I witnessed Tamika getting the job done. Many people were impatient and rude about the long line. A line with no end in sight....
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Family Dollar Customer Care
#1093285
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i have tryed for 5 days to get another one but the manager acts like she would not help me.they act like my money is no good.they keep giving me the run around .and each time i come in i get treated bad the people who work there.i should not be done this way .i just...
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Anonymous
Norm Fletcher

Agreed, Cashier was downright rude to me on the Aug. 27..told me, if i did not follow 'her' rule, put money in her hand,count out as I did, do not bother to come back..she i...

Anonymous
Marie

Last week I called for those lie's solar but the General Manager told her boss that she would but she didn't. The McCart location has Rachet Management there no Respect this s...

1.3
Product
Family Dollar Customer Care
I didn't like
  • I dont like the way i was treated in store
#1088857
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why didn't she tell me when i called? so i go all the way home and grab the stuff and then i grabbed other stuff i bought to return them cause at this point i was angry and didn't want anything from family dollar. Get there and waited an hour pissed as you would not...
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Anonymous
Anonymous

ASSISTANT MANAGERS ARE NO HELP WHEN THEY DONT ALWAYS WORK THE FLOOR (jimmy) STORE# 08996

Product
Family Dollar Customer Care
I didn't like
  • Workers and managers
#1088342
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Iost my debit card retracing my steps.Customer was the pitts. Need training in customer service. Will not be going back. One lady acted like i was trying to steal something. I am retired use to always come there on check day!!!No more!!I might call channel 6 and expose...
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Anonymous
Anonymous

Yes as a costumer you should have gotten a store credit or a gift card. what is the big deal about returning item. the manager are not the friendly people in the world .They ...

Product
Family Dollar Customer Care
#1088031
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I went into the dollar store on 14th St.in Anderson, IN 46016 and a woman named Katie Lang then was working I walked in and she immediately started screaming at me in front of five or six other customers telling me that she has me on video shoplifting when I've never...
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1.3
Product
Family Dollar Customer Care
#1087099
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