Grand Rapids, Michigan
13 comments
Not resolved

on 1/4/2013 i went to store #05926 to get a few things and check out christmas discounts.everything was 75% off.

i got 4 pks of 4 christmas clothes boxes. originally $2 with 75% off they were .50 cents each. they scanned the original price but when i informed her off the signs and discounts she said she could not honor that price. this manager ashley called another manager shawn and she said they still could not do it.

i was pissed i took pictures and paid for my other items.please contact me at 616-432-4141 to further discuss this matter. not the money its the principal.

i shop here probaly 3-5 times a week.i am so mad.

Review #373467 is a subjective opinion of a user.

PRODUCT OR SERVICE
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Reason of Review / Monetary Loss Not specified / $6
Preferred solution Not specified

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Anonymous
#1048505
Unless you can prove that they INTENTIONALLY PRICED with merchandise WITH the intent to mislead you and make money, it is NOT false advertising. Try again.
Oh and, people make mistakes.
Anonymous
#986394
Next time call the corporate office at 1-866-377-6420 & make a complaint
employee
Dimondale, Michigan, United States #605974
I work at FD and I can vouch for the fact that customers DO NOT READ the fine print. This sign does not include the gift boxes that you are complaining about. It's not false advertising. It's sad that so many people can't take the time to read.... by ranting like this you are just making yourself look like a fool....
UPSET CUSTOMER TOO!!!
to employee Orlando, Florida, United States #611856
He is right I had the same issue 2 days ago. Its false advertisement. I called the manager over along with 3 different employees all they could say is your right but there is nothing we can do to resolve it as we just do as we are told by the corporate office. I think it creates a bad customer experience because Everyone is giving you the run around about why the product does not cost what there signage says. P.S- I read the fine print but it didn't contradict what the signage said. Im now waiting on the district manager to give me a call back to resolve the issue...we will see how that goes but leaky123 I completely agree with you :? :( :?
Anon
Brockway, Pennsylvania, United States #602241
People never want to read the signs. I think this is a very good life lesson for you. There will always be fine print in everything you do. Read it. This way you will not make an *** of yourself. None of those signs say "gift boxes 75% off" I see "Christmas housewares" "decor" "garland." None of which are categories gift boxes fall under. And if you shop there all the time, you should not make a spectacle of yourself so that they cringe or laugh at you every time you go in there.
leaky
to Anon Allendale Charter Township, Michigan, United States #606002
yes in the picture if you look at the top you will see them there before you go name calling check it out and i know what was there so bug off
Anonymous
#599092
You are not very wise posting your phone number to thousands of readers.
21 holding
Charleston, West Virginia, United States #593022
you know that they should have just let you have the mdse for 75% off because they should have had the pack up down before they put the signs up. The most important thing here is to keep the customer happy. You are our customer and the money belongs to Family Dollar not the Employees.
kelly p.
#591209
not all items are included in the discounts. some items are apart of a winter pack up which means they will be used next year. Also take in consideration that customers do not always put items back in the right spot.
Anonymous
#590917
Same thing happened in chester va. Said they were on a different shelf but they were all together by 75%.

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