Family Dollar Phone Numbers and Emails

Toll-Free Number:

  • (844) 636-7687

Customer Service:

  • (540) 249-4719
    Grottoes, Virginia
  • (833) 232-0002

Accessibility:

  • (877) 530-8733

Legal:

  • (888) 982-8948
    Privacy Inquiries

Сustomer Service:

  • (856) 222-1696
    Moorestown, New Jersey

Family Dollar Emails:

Legal
CCPA Inquiries
More phone numbers and emails Less phone numbers and emails

Family Dollar Contact Information

Family Dollar Website:

Family Dollar Help Center:

Corporate Office Address:

Family Dollar Stores, Inc.
500 Volvo Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM - 9 PM ET


Locations:

600 Augusta Ave,

Grottoes,

Virginia 24441


200 W Camden Ave,

Moorestown,

New Jersey 08057

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Customer Service Rating and Reviews

1.4 / 5
Bad
Pissedconsumer4025230
Customer service and can not speak to rep about complain
3.1

Coupon was not honeyed and manager was not helpful need better customer service I was not able to contact anyone by phone

Ashley W Xfl
Im a employee and need help to get back on the schedule
1.0

I'm trying to get ahold of customer service about how I can get back on the schedule since my manager refuses to put me on. If someone can call me at 484-554-**** that would be great, I also have...

Summary of Family Dollar Customer Service Calls

5.6K TOTAL
CALLS
03:43 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Family Dollar Customer Service?

Staff Question:

  • “Rude manager”
  • “Store at 5814 s pennsylvania ave lansing mich has been closed 2 days now fir no reason. They even close at 7pm sometimes. Please put in amanager who cares.”
  • “Very rude disrespectful cashier”

Employment Question:

  • “Didn’t get paid”
  • “My payroll is not right”
  • “About the 401k”

Request for Information Question:

  • “Inquiring about my application”
  • Find out what happened to my on line order
  • “About my W-3 form”

Payments and Charges Question:

  • “Coupon not honored”
  • “Because everytime l go to their store the they always charge me more than the shelf price. The store is located at 22nd and Cambria Street Philadelphia PA 19132”
  • “Not accept my coupon on store”

Product/ Service Question:

  • “Family dollar on germantown and Lehigh manger and workers won't let nobody and the store”
  • “Employee firing another worker infront of customers using foul language”
  • “Local store will not take an item that is broken. And the manager hung up on me”

Return/ Replace Question:

  • “Problem with returning item with reciept”
  • “Return issues”
  • “Exchange”

Cards Question:

  • “Gift card not working”
  • “I bought a green dot card could not activate the card so i never got my money and in the process my wallet was stolen from me have no receipt or the card but i have the date i purchased the card and the time and the debit card number i used to purcha”
  • “I wanted to load money on a reloaded card and she put my funds onto a gift card”

Refund Question:

  • “Refund”
  • “Refund for prepaid steam card”
  • “Refund issue with receipt”

Account Question:

  • “Reset account”
  • “I was banned from the store for unknown reasons,”
  • “Can't sign into account”

Shipping and Delivery Question:

  • “I ordered a product but never received it”
  • “I quit and have not received my paycheck”
  • “Did not receive all my merchandise”

Website/ Application Question:

  • “Trying to put application in for job”
  • “They did not want to give me the things at the price that the application said”
  • “Vendor application”

Activation/ Cancellation Question:

  • “Cancel order”
  • Wrongfully Terminated
  • “To cancel my order”

Other Question:

  • “Hr”
  • Racial profiling decimation of character
  • “Complaints of hours - store closing early”

About

Family Dollar Terms of Service
To read more: https://www.familydollar.com/legal/Terms-of-Use
Family Dollar Privacy Policy
To read more: https://www.familydollar.com/legal/Privacy-Policy
Family Dollar FAQ
To read more: https://www.familydollar.com/corporate/our-company/faq
Top Family Dollar Services

Manager, Cashier, Customer Care

Top Family Dollar Products

Coupon, Store Facility, Shop Facility

Family Dollar Pros and Cons

Pros: How close they were to my house, Feel like i should shop elsewhere, Close to home, I like how close it was to m house, Convenient

Cons: Customer service, Managers attitude in dealing with my situation, Rude clerk, I dont like the way i was treated in store, Rude attitude

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Summary

Family Dollar Stores, Inc. is a large retail company. It was founded in 1959. Its headquarters is based in Matthews, North Carolina, United States. Family Dollar offers a broad range of products under the following categories: Cleaning Essentials, Baby Care, Home Décor, Household Products, Mobile Phones, and many more. The company also provides a number of services. They include: Incomm, AARP Swipe and Save, American Express Serve, and PayNearMe. All products are available in stores only. The company does not offer their merchandise for sale over the Internet. Family Dollar accepts returns within 30 calendar days of receipt for a full refund or exchange.

Family Dollar reviews and complaints

Family Dollar is ranked 107 out of 360 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISA

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