Contact Family Dollar Customer Service
Family Dollar Phone Numbers and Emails
Toll-Free Number:
-
(844) 636-7687
Customer Service:
-
(833) 232-0002Customer Order Support
-
(800) 366-2425For Returned Checks
-
(757) 321-5000Leasing Department
Family Dollar Emails:
Contact Information
Family Dollar Website:
Family Dollar Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 9:00pm (ET)
How Good is Family Dollar's Customer Service?
Summary of Family Dollar Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Family Dollar?
Staff Question:
- “I typed in my phone number and the cashier was rude and did not take off the money i would save with my coupon”
- “Extremely rude employees”
- “Complaint n I cashier refuse 2 honor price signs n curse n threaten to fight me she's a manager n said she doesn't give a *** if I call corporate I guess cus y'all will b closing n she had the security 2 put me out the store 4 no reason of mine”
Employment Question:
- W-2
- “Why to see why I was lied to about being able to get my job back at family dollar”
- “I need my W2s from when I worked there”
Request for Information Question:
- “To find out how I get my final check”
- “If a store is going out of business and a customer finds a penny item can it be sold”
- “Trying to find out why a store is always closed and the employees be sitting in their cars in the parking lot”
Payments and Charges Question:
- “They took my money”
- “Coupons have not been working”
- “Over charge”
Product/ Service Question:
- “Well I gave my son $60 to go purchase a PlayStation game card and the game card did not work so he returned it and they wouldn't give him exchange he want to exchange for another card they wouldn't do it so he turned around purchase another card so”
- “Received old food”
- “Paperwork”
Return/ Replace Question:
- “Trying to return outdated candy”
- “Shunner trying to return broken phone”
- “Trying to return something”
Account Question:
- “Need to get ahold of somebody for can't get my email right password”
- “My check went to somebody else account”
- “Reset my password”
Shipping and Delivery Question:
- “I did not get my use of coupons or discounts”
- “Didn't receive cash refund”
- “I did not receive my check”
Cards Question:
- “Apple gift card”
- “Your store doesn't take the UCard”
- “Wrong card number on recipient”
Refund Question:
- “Refund issue with receipt”
- “Store will not give refund”
- “Refund issue”
Website/ Application Question:
- “I've put in two applications for a job first one 29th of February then another one two days ago, I keep getting emails about they need help now but I still haven't gotten a response I just want to work and nothing no answers reviews emails.”
- “I put my application in about 3 weeks ago at family dollar store 500 3td street Chatsworth GA April said for me to do the background check well I did and it's been almost 2 weeks and she says that back ground check is still not back just wonderingit?”
- “Trying to put application in for job”
Activation/ Cancellation Question:
- “Wrongfully Terminated”
- “I was falsely terminated”
- “To cancel my order”
Other Question:
- “Purchased a shoe rack and all pieces are not there.”
- “Loss of income”
- “Why is store closed in middle of the day”
About
,
Family Dollar Stores, Inc. is a large retail company. It was founded in 1959. Its headquarters is based in Matthews, North Carolina, United States. Family Dollar offers a broad range of products under the following categories: Cleaning Essentials, Baby Care, Home Décor, Household Products, Mobile Phones, and many more. The company also provides a number of services. They include: Incomm, AARP Swipe and Save, American Express Serve, and PayNearMe. All products are available in stores only. The company does not offer their merchandise for sale over the Internet. Family Dollar accepts returns within 30 calendar days of receipt for a full refund or exchange.
Family Dollar is ranked 143 out of 539 in Supermarkets and Malls category
USA
Compare Family Dollar To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.