Family Dollar Phone Numbers and Emails

Toll-Free Number:

  • (844) 636-7687

Customer Service:

  • (704) 847-6961
    10401 Monroe Road Matthews, NC 28105 (704) 847-6961
  • (985) 746-3025
    233 New Orleans Blvd. Houma, LA 70364-3345
  • (505) 268-3883
    5950 Gibson Boulevard Se Albuquerque, NM 87108
  • (540) 249-4719
    600 Augusta Avenue Grottoes, VA 24441
  • (800) 366-2425
    Questions concerning letters for returned checks,
  • (833) 232-0002

Accessibility:

  • (877) 530-8733

General Info:

  • (844) 636-7687

Legal:

  • (888) 982-8948

Сustomer Service:

  • (856) 222-1696
    200 W Camden Ave, Moorestown, NJ 08057

Family Dollar Emails:

cfeedback@familydollar.com
Customer Feedback
Legal
Media
Press Inquiries
More phone numbers and emails Less phone numbers and emails

Family Dollar Contact Information

Family Dollar Website:

Family Dollar Online Chat:

Corporate Office Address:

Family Dollar Stores, Inc.
500 Volvo Pkwy
Chesapeake, Virginia 23320
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8 AM - 9 PM ET

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Family Dollar Rating Based on 953 Reviews

Rating details

2.3
more details
Customer service
Location
Product or Service Quality
Layout of Store

Rating stats

Rating trend

Summary of Family Dollar Customer Service Calls

1.5K TOTAL
CALLS
05:43 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Family Dollar Customer Service?

Staff Question:

  • “Rude and uneducated employees refused to give me my receipt after my purchase. Then wouldn’t allow me to to return my purchase because I didn’t have a receipt.”
  • “Complaint on a manager”
  • “Complaint about one of your manager”

Employment Question:

  • “Payroll”
  • “Need my w2”
  • “Cut short in paychecknand wrongfully let go”

Payments and Charges Question:

  • “Im calling bout a transaction”
  • “Double charged me”
  • “Non payment for houts worked”

Request for Information Question:

  • “I NEED TO SPEAK WITH HR.”
  • “Question abour sa”
  • “About a problem”

Product/ Service Question:

  • “I was hired by Angie Stewart she was manger over 13 stores in Ky ! She told me to call Karen at the Warsaw Ky store to work as a Asm there will she told me she already hired who she was hire if call glenco store #9271 well no one ever answer the pho”
  • “I am trying to get proof of when I last worked at family dollar”
  • “One of the workers who stole my”

Account Question:

  • “Having trouble accessing my account”
  • “I have a new gmail and I can’t sign in”
  • “Cant reset password”

Cards Question:

  • “Card is not being charged for the purchase i am making”
  • “Gift Card”
  • “Lost of money on google play card”

Return/ Replace Question:

  • “HEY MY NAME MS.CHERYL WIBFIELD. CUSTOMER AT FAMILY DOLLAR IN MEMPHIS TN.38109 AN I BORROW TOLIET SEAT AN IT WAS TO SMALL PLUS BOLTS WAS MISSIN .WELL EMPLOYEE TOLD ME I COULDNT RETURN ITEM CUZ IT OPEN.YESS IVE MY RECIEPT.BUT SHE WILL NOT REFUNDED MY M”
  • “Return”
  • “CellPhones Return”

Refund Question:

  • “Refund”
  • “Refund issue”
  • “Items left my phone in family dollar store bought a new phone I never left the store this has my phone that I sat down the lady at the register saw everything she would not refund me my money”

Shipping and Delivery Question:

  • “Didn't receive discount on item”
  • “To get the fax number for hr so i can send them forums from the food stamp office”
  • “I bought trash bags and there are two different sizes in the box”

Website/ Application Question:

  • “I filled out a application i done the assessment and i keep get emails saying to finsh it when i click on the link it says there is ko assessment”
  • “Trying to put application in for job”
  • “Application”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Complained”
  • “I need Human Resources”
  • “CASHIER CURSED CUSTOMER”

About

Family Dollar Terms of Service
To read more: https://www.familydollar.com/legal/Terms-of-Use
Family Dollar Privacy Policy
To read more: https://www.familydollar.com/legal/Privacy-Policy
Family Dollar FAQ
To read more: https://www.familydollar.com/corporate/our-company/faq
Top Family Dollar Services

Manager, Cashier, Customer Care

Top Family Dollar Products

Coupon, Store Facility, Shop Facility

Family Dollar Pros and Cons

Pros: How close they were to my house, Feel like i should shop elsewhere, I like how close it was to m house, Parking was plentiful, Shopping there since they opened

Cons: Customer service, Being spoken to rudely, Rude attitude, Manager unprofessional in front, I dont like the way i was treated in store

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Summary

Family Dollar Stores, Inc. is a large retail company. It was founded in 1959. Its headquarters is based in Matthews, North Carolina, United States. Family Dollar offers a broad range of products under the following categories: Cleaning Essentials, Baby Care, Home Décor, Household Products, Mobile Phones, and many more. The company also provides a number of services. They include: Incomm, AARP Swipe and Save, American Express Serve, and PayNearMe. All products are available in stores only. The company does not offer their merchandise for sale over the Internet. Family Dollar accepts returns within 30 calendar days of receipt for a full refund or exchange.

Family Dollar reviews and complaints

Family Dollar is ranked 73 out of 372 in Supermarkets and Malls category

Area Served

USA

Payment Methods

MasterCardVISA

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