Update by user Dec 29, 2020
I like the store just management has been the problem for the past three years, nobody should have to put up with that.
Original review posted by user Dec 29, 2020
Upon arriving to the store there was a big blue cart blocking one of the Isle that I was in. A blonde, thick, tall man came out of the back room, on the east side of the store, startling me...
there was a sudden moment of awkward silents so, to break the ice I found myself having to apologized, there was no reply. Even though I felt uncomfortable I began to shop for my things. Just as I got to the front counters to be wrong up, I saw the same man again. He told be to move down to the other counter without even looking at me or making eye contact and yelled at another lady to come ring me up.
As I was struggling to move my baby carriage and groceries closer to the right counter, he again, very rudely said MA'MA, go to the other counter, I replied I heard you the first time. He then proceeded to take off his mask, making himself even more angry, telling me to leave the store and that he was not going to ring me up, to get out of the store. I immediately started putting all of my groceries on to the counter, so I could leave, then he began to get even more upset yelling, I said get out I am not going to ring you up, I told him I was just putting my things on the counter in order to leave, he then told me to stop talking to him and get out of his store, I realized at that moment he
was the manager.
I am a homeowner close to that location, shopping there quite frequently. Furthermore, I can not famish the thought of spending my money at a store with that kind of UN Professionalize, I ask that this situation be addressed and rectified by removing him as an employee or manager of your company so, I can continue to shop at your store with a better atmosphere.
User's recommendation: I would ask that you replace that Manager or employee with one that has a better attitude with there customers, and that wears a mask at all times.
Preferred solution: I will not be able to shop there with that kind of Hostilty, please fire that manager or employee blonde, thic, tall man as an employee.
Family Dollar Pros: Close and convient, Close to my house.
Family Dollar Cons: Way they treated me, Rude profiling manager, Feeling frightened and threatened.
Location: 2118 West Center Street, Provo, UT 84601