My husband went in the family dollar in Clarkton, NC to buy laundry detergent. We usually shop in this store at least twice a week. To make a long story short, my husband picked up the largest bottle of Tide to purchase and dropped it. A small amount spilled out and he was scared he would have to pay for this damaged one, along with an undamaged one. As he was trying to clean the spill, an associate approached him and accused him of stealing. She asked him to turn out his pockets and said some rude statements in front of several other customers. I would love to know how my husband could fit a 6 pound tub of detergent in his pockets!!!What really disturbs me about this situation is the attitude that I received when I went in the store tonight. The same associate that accused my husband of stealing approached me and told me that he tried to steal laundry detergent and was no longer allowed in the store. She knew I needed to make a purchase and ignored the fact that I was waiting at the checkout counter.
Product or Service Mentioned: Family Dollar Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Rude attitude, Poor customer service.