Family Dollar
Reviews and Complaints
To report a store manager
Manager should Be Fired or Terminated immediately! Store #2782 @ 512 Windsor Ave Windsor, CT.
06095-**** ELDERLY WOMAN IN HER 80ties purchased 3 cans of Soup and Relized That the Exportation Date was Expired a Month Ago and went back into the Store to get a replacement or Refund and the Store Manager Refused to do Anything at All !! The Customer had the Receipt and was Treated with total disgusting abuse from the Manager that The POLICE WAS CALLED IN.! NOT 1 BUT 3 POLICE OFFICERS SHOWED UP WITH SMALL CHILDREN IN THE STORE !! THE MANGER USED SWEAR WORDS TO THE CUSTOMER AND POLICE !!
WHILE SMALL CHILDREN WERE LISTENING AND WATCHING IN SHOCK !! THIS MANGER SHOULD BE TERMINATED IMMEDIATELY!! I THINK SHE WAS ON DRUGS OR ALCOHOL! THE WINDSOR POLICE DEPARTMENT HAS A RECORD ON THIS INCIDENT AND ALSO MY FAMILY THAT WITNESS EVERYTHING THIS HAPPENED@***1 AS ON THE RECEIPT FOR TIME , 4:21PM WEDNESDAY NOV.15 2023 @ FAMILY DOLLAR STORE #278* *** WINDSOR AVE.
WINDSOR, CT. 06095-**** TEL. 221-**** ! YOU CAN REACH WINDSOR POLICE DEPARTMENT RECORDS DEPARTMENT @860-688-**** I LIVE IN TOWN ABOUT 1 MILE FROM THIS STORE AND WILL NOT NEVER GO BACK TO THAT STORE AGAIN !!
I'M 67 YRS OLD AND WOULD NEVER HAVE TREATED THAT POOR CUSTOMER THE WAY YOUR STORE MANGER DID !!! PLEASE LOOK
Preferred solution: Termination of Store Manager immediately !!
User's recommendation: DO NOT GO TO THIS STORE
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Verified Reviewer | Tumnob Tuek, Phnom PenhNo one answer the call no one reply to email
- I live across the street
- Are never open or have bags or products
Preferred solution: The store to be open with no problems this is crazy.
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Verified ReviewerThere is so much that goes on in there they have friends hang out there and do whatever they choose to don’t even fell safe in that store there employees have no sense of respect to there shoppers and
- Everything especially rude staff
User's recommendation: So go to that store shop else where
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Galveston, TexasComplaint
I visited the store located at 2928 Broadway Ave J in Galveston tx on 8/25/ 2023
I got 50.00 cash back 40 in 2 20 dollar bills and a roll of 10 dollar quarters. As the cashier stated, that's all I have because I didn't know you wanted cash back???
I was nervous putting the money in my wallet as they allow this homeless guy to stand inside and watch you check out. I have seen this a few times. He is always asking if he can help you with your bags, then he asked if you can spare a couple of dollars. I have given him money before, but sometimes I do not have it to spare.
So this time he didn't ask me, he just grabbed up my stuff and took it to my car. Then of course he asked me for money. Which I told him I did not have. He knew I was lying, he saw that I was getting cash back.
Anyway, I put my wallet in one of the bags and made sure I got that bag. But when I got home, I could not find the roll of quarters. I called up to the store, and the cashier blatantly said I walked out with the quarters. So now I am out 10.00s.
I work hard for my money, and I don't appreciate being harassed by the homeless when I shop there.
So from now on if this store doesn't rectify this problem. I will call the police every time this happens.
Sincerely,
Deborah Shephard
- Store is a mess and employees are terrible
Preferred solution: My my 10.00 and this homeless situation taken care of
User's recommendation: Call police if this problem doesn’t go away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jackson, Mississippi601206****
Preferred solution: Apology
User's recommendation: Don't shop here.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy arm got cut on a asile habging out. Batteries are hanging there. One side is exstended out
Preferred solution: To be compensated for being injured in family dollar & me halving to stop the burning and paining & it maybe kinda small but it
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Verified Reviewer | Bellevue, WashingtonVerbal harassment
User's recommendation: To be alert
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Indianapolis, IndianaService at store and managers ability to solve my concern.
User's recommendation: Watch prices very closely in this store or go else where.
Miss leading prices
Terrible customer service
The family dollar on north 30th in Omaha Ne is so dirty with terrible customer service I waited in line for almost 15 minutes just to come to find out I couldnt pay with card. The man working literally made me wait 15 minutes before even telling me that the card machine was down.
Also there was a boy in-front of me that bought something and wanted change the employee replied with I aint got no change for nobody after that another boy didnt have enough for a candy bar the employee caught a attitude shrugs his shoulders and said dude what u want to take off. I stopped going into family dollar period because the workers plays loud music every one I went to. I decided to just stop in that day and my mind has not changed I will not be spending my money there anymore! I rather go to dollar general.
At least they have good customer service and is very clean compared to family dollar.
How are you a business and cant take a card every time I come into the store? why are your hiring people to stand there, play loud music, never clean, barley stock shelves and dont even have little bit of customer service what so ever.
- Sales
- Everything especially rude staff
Preferred solution: Actually be able to buy stuff with a card for once
User's recommendation: Go to dollar general.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Norfolk, VirginiaI want my credit card refunded for wrong price!
User's recommendation: No buy products!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
User's recommendation: I wouldn’t shop here again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newport, VermontStore visit left me a little sick to stomach
11/08/2023 10:40 am visited Family Dollar to purchase a few household items and noticed Family Dollar employees smoking weed inside store. This isnt the first time finding that this has happened, and then recently they had been *** down temporarily for unknown reasons, now I am beginning to wonder whst else is going on inside of this store location.
This isnt the only location that seems to be doing illegal things.
Maybe The Local Police or maybe even the Feds should look into the extra services that Family Dollar is potentially providing! I do not believe they have a license for Pharmaceutical sales!
- Becoming a local garbage dump for drug dealers
- Family dollar hires drug dealers
Preferred solution: Apology
User's recommendation: Be Aware of the employees Be Aware of the other patrons in this establishment because you do not know whsat you are walking in on
I need too talk too someone about my lasts pay stub
Preferred solution: Last pay stib
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Calumet City, IllinoisComplaining on a store clerk and supervisor
Clerk stole/neglected to give me the bag of one of the items I purchased. She with held that particular bag as she was handing my other three bags to me from behind the counter.
I had to drive back to the store when I realized that I did not have the bag with the Baby Phat jogger childrens set. When I drove back there I was angry and told her that she didnt give me the bag with the jogger. She got an attitude and this is when I raised my voice. The supervisor was unprofessional and tried to tell me how I should respond instead of taking my allegation seriously.
She said that she was going prove that I got the bag by running the tapes. She claimed that she was calling the store manager but no one answered. I want my $9 plus tax back ASAP.
I will never shop at Family Dollar stores again. Your employees are thieves.
User's recommendation: Do not shop at this Family Dollar. The clerks steal your bags by not handing them over to you. This primarily happens when you are buying multiple bags of items. They act like they are giving you your last bag and then say have a nice day while withholding the bag with the item they plan to steal. Ghetto! The supervisor is no better…sticking up for the employee
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Just because someone is homeless does not mean that they are a terrible person.