Tyisha H Sdl
map-marker Euclid, Ohio

Didn't get refund

I didn't get refund for my purchase and wanna make an complaint on the manager on 152nd st Clair Cleveland Ohio 44110
View full review
Kedar R Ful

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassment and being framed

I was working at family dollar when my boss meech tried to assault me in the store. My boss meech also called me on my phone and admit that he was the one who took the money.he also stated that he was glad I was fired. He also called me names that I was very hurtful to me. I would like to sue him for discrimination and emotional distress also being Rong fully accused. Also for losing my job because of him
View full review
Pros:
  • Good for toilietries
Joe M Nuc
map-marker Galesburg, Illinois

Store closed at 11am

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No one ever opens the store or it closes early for no reason the employees are never at work why have a store in Galesburg why pay people that don't show up for work. Store is usually closed 80% of the week it's a toss up if your lucky they are open, dollar general across the street stays faithfully open n I've seen the employees there n there's new faces but store is open
View full review
Pros:
  • Good deals
Cons:
  • Rude cashier and poor management
  • Drunk staff
  • Poor help
Brandy M Yiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Texas

Wrongfully Terminated

I got a write up because another employee did not turn in cigarette count then was called to the for termination because another employee was almost $17 dollars short Manger also told me I was leaving things outside all night I never ever did I know better the Manger told me that if she wrote the girl up for not turning in cigarette count she would have to fire her so she wrote me up for it instead because the girl already had 2 write ups and was also wrote up for being $25 short in her drawer I was hardly ever short normally always over because people said keep the change so I just always left in it in my drawer I also feel she was racist against me and also racist against my disability is her main reason for termination my name is

Brandy moore #727****

903-495-****

Thank you

View full review
Loss:
$460
Cons:
  • Customers are getting fed up at this location
  • Rude manger

Preferred solution: Full payment of lost wages

Montay K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Philadelphia, Pennsylvania

I was charged more than the price it was labeled as. When came back to question it I got a belligerent employee that was disrespectful because I wanted to question the the inconsistent price

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Family Dollar - I was charged more than the price it was labeled as. When came back to question...
and return. After I waited 15 minutes to speak with the manager. She tried to justified his actions. Im very much dissatisfied with the service that I dont get from other locations. This one being 4545 Milford Rd East Stroudsburg Pa.
View full review

Preferred solution: Apology

User's recommendation: Don’t go to the store on Milford Rd. Very disrespectful employee

Juanita A Qlt
map-marker Fort Worth, Texas

Complaints

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went to the store on Brentwood stair today in Fort Worth and was denied a refund because I didnt have my receipt. I tried to show the lady that the transaction had cleared my bank just two days ago and she wasnt having it. For her to be standing up there with the shower curtain bag on her head Braleass and will not give me a $17 refund for a shower curtain rod I felt a little out of place but I just left the store and knew I would take matters into my own head
View full review
Loss:
$17

Preferred solution: Full refund

User's recommendation: I went to the store on Brentwood stair today in Fort Worth and was denied a refund because I didn’t have my receipt. I tried to show the lady that the transaction had cleared my bank just two days ago and she wasn’t having it. For her to be standing up there with the shower curtain bag on her head Braleass and will not give me a $17 refund for a shower curtain rod I felt a little out of place but I just left the store and knew I would take matters into my own head

Aja M

Life threatening work conditions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The AC went out yesterday and I saw the employees standing outside when I passed by. I stopped by a few minutes ago and the store was open, but the AC was still broken, it's 104 outside right now without AC you are pitting your employees and customers at risk!! It was so hot and disgusting, I can't believe that store is open! That store needs to be closed until they have working AC again, my 3-year-old baby almost passed out and as we were leaving an elderly lady almost collapsed as well. You're going to kill someone!
View full review
Loss:
$100000

Preferred solution: GET THE DAMN AC WORKING AND DONT OPEM THE STORE UNTIL THEN!

User's recommendation: Don't waste your money if they don't care enough to have working AC so you dont indie whrn you go in there!

Anonymous
map-marker Wichita, Kansas

Complaints of hours

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Everytime I go to the location on east Central there is always a hand written note will open at 4pm some days 430 but store hours are posted differently the lady is very rude as well I will not return I'll go up the street to dollar
View full review

User's recommendation: Go to dollar general

Anonymous
map-marker Des Moines, Iowa

Never open

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They have been shut down for 2 days now.you have to go to another store inconvenient why even be open
View full review
Ricardobedolla

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holtville, California

STEAL MY MONEY - Store Manager lacks of customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Family Dollar - STEAL MY MONEY - Store Manager lacks of customer service

On february 7th i went to the location in holtville ca, to buy dog food and a pack of cigarrets, the store manager rang me and i was missing .50 in my car to pay for the transaction so i ask her to wait for me i will bring the .50 cents from my car. I also ask her that please dont ring the next client because is not the first time in this location that i dont get my money back until weeks later.(mistake 1)

So i came back and she was ringing another client, i ask her to leave the .50 cents on the counter and she told me that i need to wait to ring me back again(mistake 2) he try to ring me again and my card was declined because she did charge the 28.05 and aborted the transaction for .50(she thought she did it for the whole transaction) even when i show herte opposite, her attitude was very unprofessional and poor and lack of empathy she call help desk and they rold her that money was honna back to my card in 24hrs what she didnt explain them was the she aborted the .50 transaction not tbe 28.05 is feb 10th and my return is not in my card.

I walked out of the location with out the products this is unnaceptable comig from a store manager.

Im also a GM and i do anything from my clients. IT WAS .50 cents

View full review
Loss:
$28
Pros:
  • Disrespectful
Cons:
  • Manager not train
  • Unclean stores
  • Lack of customer service

Preferred solution: Full refund

User's recommendation: Truly complain and fi d the ways to do it until someone from corporate call you. Is frustratibg because even i complain in the website and on the phone no have reach out to me until today

Ronnie T Qsc
map-marker Cloudcroft, New Mexico

Compliant

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need to talk to someone!! You are not just going to brush me off!!! Im not typing my complaint there should be a 24/7 person to talk to!!! This is the worst customer experience Ive ever had in my entire life!!
View full review

Preferred solution: Apology

User's recommendation: Research

Gwendoly W
map-marker Pooler, Georgia

Hopefully customer be treated with respect And the manager know the policy and procedures and know how to help a customer

There is always a right way to do things and helping a customer if they dont have a UPC code and you have it on the shelf you should be able to use that code on the ship
View full review
Loss:
$30
Pros:
  • How close they were to my house
Cons:
  • Poor help

Preferred solution: Full refund

Roxie W Utv
map-marker Manhattan, Kansas

Our store is the worst in Phillipsburg Kansas! Boxes in the isles, back room is busting open. Three employees were behind registers talking , eating and on phones. Smoking at front door every few min.

Nobody works! Three employees were standing at register talking. Eating, and one on their phone. Boxes in the isles bleach bottles on the floor. One employee sets outside and smokes all the time now that chairs are out. Back room is completely full. I live across the street from the store. So sad for our community. Seems to open maybe at 8 maybe 9:15 whatever.
View full review

Preferred solution: I would like to see someone putting stock away

User's recommendation: Don’t go there

Anonymous
map-marker Tampa, Florida

Reporting Store

Family Dollar - Reporting Store
Family Dollar - Reporting Store - Image 2
Family Dollar - Reporting Store - Image 3

Im a previous worker i started working for family dollar january im at store 7653 in chicago IL 5401 s wentworth i had to quit that work environment managers all unprofessional the safe and deposit is always short someone is stealing ! the store is always messy i have pictures the managers are disrespectful the scheduling is always off the manager a schedule me then call me on my off day tell me i wont have to work this day or that day to benefit my coworkers i think cooperated needs to be involve things have been going on way before i started working there if the safe count is short the store manager ill go into his own pockets and replace it ! i couldve believe that he does that the store has expired products selling it to customers the shelves are never stocked nothing is recover half the team from that store quit

View full review
Jessica L Vim
map-marker Atlanta, Georgia

Why is closing at 4pn

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I came to the store the people inside ignored me as I knocked on the door. One lady finally looked at me rolled her eyes and then went back to doing what she was doing. Finally as I was getting into my car someone came out and said excuse me we are close in a very sarcastic voice. I said I see that I just dont understand why its four in the sign says nine. When he says do you work would you like an application were shortstaffed you must not be familiar with a retail. Then said I dont like the energy you came with today and I am busting my *** Wow!
View full review

Preferred solution: I honestly don’t even know

User's recommendation: Stay far away unless you want to be cursed and have someone make condescending remarks

  • 1
  • ...
  • 143
  • 144
  • 145
  • 146
  • 147
  • ...
  • 315