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Cashier: ma'am, we need you to leave your backpack behind the counter.

Me: I have an $800 iPad and $600 cash in here, I'm not leavin it.

Cashier: ma'am, it's store policy that all backpacks must be left here.

Me: can you guarantee the store will replace my valuables if it's stolen?

Cashier: the store is not responsible for theft regarding customers private property.

Me: I'm not leaving it.

Cashier: *calls manager over*

She won't leave he bag.

Mngr: ma'am, store policy requires that all bags must be left at the counter.

Me: blah blah, $800 machine, $600 cash. Responsible?

Mngr: not responsible, blah blah.

Me: may I have a plastic bag, plz?

Them: sure! No problem!

Me: *takes everything out of knapsack, places it into bag, hands them empty knapsack*

Mngr: ma'am, you'll have to leave that behind our counter.

Enter three women with purses as big as gym bags.

Mngr: welcome to our store, ladies.

They stop chatting to watch the convo, then mosey along.

Me: sir, my knapsack was on my back, cinched tight.

It would be a pain in the *** if I wanted to steal something with it,

Yet, you just allowed these customers inside who could easily shove anything in their bags with ease.

Mngr: we would never ask a customer to leave their purse.

Me: Give me my purse back then.

I wasted about 20 minutes with this ***.

And I hate stores that assume just cuz you have a knapsack, backpack, or any other bag on your shoulder

that you're going to rob them blind... even though there's cameras on every aisle and security mirrors everywhere.

***, stores.

Everyone is not a hoodlum.

Also:

My "backpack" is a small cinch sack about the size of an 8x10 picture frame.

the ladies that were welcomed in had huge gaping open purses.

Reason of review: Poor customer service.

Location: Grand Junction, Colorado

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Guest

I am going to say and state something about this. This reviewer has made false reviews and false claims onto these webpages. She is a fraud and a phony!

Guest

Same thing happened to me. They want you to leave it by the door to easily get stolen.

Racquel Tur

Employee here. I am the only employee that gets their bag checked.

No other person does. Customers don't even get their bags checked all the time. It's embarrassing. It's not wrong to call out the "race card" and it isn't fair that people aren't realizing their biases.

So yes, I agree with the original post and no, that doesn't mean their entitled.

Not all rules that are in place are good ones or fit all situations. And saying "you don't like the rule, leave" is childish.

Terrilynn Ksc
reply icon Replying to comment of Racquel Tur

Nothing childish about telling people if they do not like the rules to leave. If you are unwilling to go by the rules they have every right to ask you to leave. If anything is childish it is you by playing the race card.

Jakera Gux
reply icon Replying to comment of Terrilynn Ksc

It is NOT a company policy to leave your backpack up front of the store!!! The managers make up this policy and enforce it by assuming customers are shoplifters.

I left my bag up front and it was STOLEN!!

You have the right to refuse ! I found this out the hard way.

Guest

I ride a motorcycle and have lived in this small town for years, as well as own a local business. I was accosted by an grossly obese power hungry checker at dollar general.

She yelled at me that i had to leave by backpack at the front. At first i just tossed it at the front because i was just running in for one item. After the insult sunk in i got more and more offended and decided to just grab it back put it on and tell them to watch the cameras if they think im steeling. She proceeded to run her chudmonky mouth some more as if it was her store.

She said that she wouldnt allow me to buy anything. I told her she was just a flunky and had no say. SOMETIMES YOU HAVE TO STAND UP! The manager eventually checked me out.

Chud monkey was still cogling her giblets. Im not some ghetto hoodrat.

Im a local business owner (combat Veteran) that is in his 40's. I wont be treated like this by a chudgrubben flunky on a power trip.

Jaylene Xet

I had the same experience today in tulsa oklahoma except i hand a little shoulder purse i mean my wallet barely fits in it and the manager told me i had to leave my little purse at the counter and i told her i was just grabbing bread. she then looks at me and says you rude because i refused for them to take my purse.

Then wen i got to the register with one loaf of bread she refused to cash me out so i laid the money on the counter and she said thats stealing but refused to cash the bread out because i would leave my purse on the counter with two employees to grab bread.... i mean is that legal

Lenix Fqu

You really are a fool. A backpack IS NOT a purse. While I disagree with "leave your bags at the counter" a backpack and purse are different.

Guest
reply icon Replying to comment of Lenix Fqu

Needles to say, women walking around the store wearing purses are MUCH MORE LIKELY to shoplift something than someone who is walking around the store wearing a backpack.

Guest
reply icon Replying to comment of Guest-1767669

Well. Everybody needs to follow the rules and policies with the store. It's not that hard to follow.

Guest
reply icon Replying to comment of Guest-1781308

Agreed.

Guest
reply icon Replying to comment of Guest-1781308

Agreed.

Guest
reply icon Replying to comment of Guest-1767669

If you're going to play stupid games and prizes with the employees and managers and not follow the rules and policies. Then customers like you should be banned.

So stop playing the race and entitlement card.

That's the only thing customers like you are good at. And you're going to be stopped for doing that!

Guest
reply icon Replying to comment of Guest-1793393

Your obviously one of those look send cashier's trying to see if you can get away with jacking some ones purse or backpack .

Guest
reply icon Replying to comment of Guest-1856581

And you're one of those entitled customers that is looking for attention and fame. If you're going think anybody from this comment selection is a manager or employee.

Then you're stuck onto stupid. People like you are always going to get called out and confronted for not following the rules and the polices. It's beyond me why customers like you think you matter. You don't.

You're what we called a customer who needs their a kicked out of the store! Bye Felicia!

Terrilynn Ksc
reply icon Replying to comment of Guest-1793393

Real immature of you to ASSume that they are a cashier. GROW UP. They have a valid point.

Guest
reply icon Replying to comment of Lenix Fqu

If you're going to disagree with a store's policies or rules. Then you are not welcomed! Duh!

Jakera Gux
reply icon Replying to comment of Lenix Fqu

No its not different! I did this and my backpack was stolen while shopping and they refuse to replace my stuff. It is NOT an official policy!

Guest

To: (The Anonymous That Said): "You're the same person that says the same thing over and over again." Here, let someone explain this to you. When you see or read how others treating others while playing the race or entitlement card, then people that play the race or entitlement card need to be called out and confronted.

Maybe you need to put your shoes into the person who is being treated so bad and see what they are going through. And that's why i am saying the same thing over and over again. I am so sick and tired of seeing people play the race or entitlement card. Now.

Do you understand or do you need someone to explain that you? Into an better term. I am going to guess you're to slow and dumb not to understand that! Seriously you need to stop telling others what to do with their time.

And if anybody that needs to get a life and loses anything it is you. And you're still getting mad and angry about people calling out and confronting customers that don't know the rules and the policies. The customers that don't know how to follow the rules and the policies are always going to be called and confronted!

It's people like you that are always looking to start something! I am starting to think you're one of those customers that needs to be educated onto that!

Guest
reply icon Replying to comment of Guest-1742363

Agreed with you. It's so bad and sad to see this managers and employees get treated like garbage and trash by entitled customers.

This needs to stop! This is living proof that there are customers that do the play the race and entitlement card.

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